NG 9-1-1 What's Next

US Department of Transportation

Linda Dodge, Public Safety Programs Manager, RITA, ITS Joint Program Office
Laurie Flaherty, NG9-1-1 Program Lead, National Highway Safety Administration


Dia Gainor, TSAG Chair / Executive Director, National Association of State EMS Officials
Manuel Puentes, TSAG Administrator / ITS America Public Safety Programs Coordinator

ITS America

Kelley Pecheux, Senior Program Manager
Christopher Sullivan, Research Associate

Supporting Documents
Additional Reference Materials
New Postings - November/December 2010 New Postings - October 2010


The United States Department of Transportation’s Next Generation 9-1-1 Initiative (NG9-1-1) defined a vision for the future of 9-1-1. The NG9-1-1 Proof of Concept developed and deployed software and network components demonstrating desired capabilities of the NG9-1-1 system. The focus of the Proof of Concept was on the 9-1-1 call, from origination, to delivery and handling by a public safety call taker. US DOT views the NG9-1-1 project as a transition enabler, to assist the public in making a 9-1-1 call from any wired, wireless, or IP based device, and allow emergency responders to take advantage of enhanced call delivery, multimedia data and advanced call transfer capabilities. While NG9-1-1 enhances emergency 9-1-1 systems, it also generates exponential increases in the volume of information to be processed by Public Safety Answering Points (PSAP), and in turn will tax communications networks and the capacities of PSAP systems and personnel. Prioritizing and screening this data for transmission as ‘actionable information’ from the PSAP to field level emergency responders is the fundamental objective of this project.


First RespondersUnder the sponsorship of the US DOT, ITS Joint Program Office, the Transportation Safety Advancement Group (TSAG) will manage the NG9-1-1 What’s Next project to its objective of identifying next steps in determining priority emergency responder information protocols associated with NG9-1-1 systems. To support the project, TSAG will recruit nationally recognized emergency responder representatives to serve as a NG9-1-1 What’s Next Working Group. The NG9-1-1 What’s Next Working Group will be comprised of nationally recognized professionals to represent four unique Emergency Responder Groups (ERG), including Emergency Medical Services, Law Enforcement, Fire & Rescue, and Transportation Operations. Following designation of the Working Group, TSAG will convene a special NG9‑1‑1 What’s Next Forum, set for September 23-24, 2010 in Washington, DC. The NG9-1-1 What’s Next Forum will be structured around three half-day sessions, including a general project orientation session, followed by four ERG breakout sessions, concluding on day 2 with a general wrap up session to hear ERG Breakout Session reports and to launch the project’s reports preparation phase.

The project’s second phase engages the NG9-1-1 What’s Next Working Group, through a series of Working Group meetings, to prepare a series of ERG White Papers that recommend the prioritization of NG9-1-1 data to be communicated as actionable information to field level first responders. ERG White Papers may also recommend additional work to be pursued before the desired prioritization of data can be defined. Finally, completed White Papers will be consolidated into a NG9-1-1 What’s Next Final Report of recommendations to the US DOT to help form the basis for national priority emergency responder information protocols associated with NG9-1-1 systems.

The TSAG project team will guide the project from the composition of the NG9-1-1 What’s Next Working Group to the preparation of ERG White Papers and their consolidation into a Final Report. The NG9-1-1 What’s Next Working Group and associated project advisors will support the project through their professional expertise aimed at an assessment of coordinated emergency responder information needs.

Give us your inputThe NG9-1-1 Project Team invites your input as it pursues the project objective to engage key public safety representatives to identify and prioritize data at NG9-1-1 public safety answering points to be communicated as actionable information to field level emergency responders.

Following the September 23, 24, 2010 NG9-1-1 What's Next Forum, the NG9-1-1 Working Group will continue to meet through January 2011 to pursue the project objectives and to ultimately report its findings and recommendations through an NG9-1-1 What's Next Report to the US DOT. Visit this site regularly to view NG9-1-1 What's Next progress and to Share Your Input.