Transportation Operations
Emerging opportunities:

Emerging technologies will support and accelerate development of relevant transportation operations services. These technologies are broadly incorporated into related transportation operations plans, programs, and institutional structures. Local and regional transportation operations and incident management programs are recognized and integrated with broader transportation operators, including state and federal transportation agencies.

Today, advanced technologies introduce new and sophisticated tools, equipment, and operations-support infrastructures to improve travel safety, efficiency, economy, and environmental harmony:

  • Safe and efficient travel through vehicle-infrastructure-integration systems
  • Congestion management through integrated corridor management systems
  • Emergency communications through next-generation 9-1-1 systems
  • Inter-agency communications through interoperable and integrated emergency communications networks
  • Emergency medical care support through medical treatment tele-metering systems
  • Enforcement and regulation services through integrated surveillance and control systems
  • Real-time travel information through advanced traveler information systems

As integrated public safety and transportation operations technologies are systematically planned and deployed, they must be economical, reliable, and sustainable. Properly developed and applied, operations technologies represent broad opportunities for advancing system-wide transportation services improvements through systems integration and through systems-level partnerships and interagency collaboration.

Communities of Interest

Transportation Operations


Emerging challenges:

As populations grow and corresponding travel increases, transportation systems will be further burdened to accommodate these increases safely and efficiently. Intelligent transportation systems and advanced transportation technologies will play significant roles in preserving and improving transportation safety, security, and efficiency.

Through a combination of advanced transportation technologies and systems integration, as well as communications interoperability, transportation operations professionals must build tighter synergies with allied public safety first-responders and emergency management partners.

Technology-enabled partnerships must be modeled and advanced through national standards and operations principles, policies, and programs supported at all transportation-operations levels.

Transportation Operations professionals oversee and manage the movement of persons and goods through our transportation systems and multi-mode networks. Local, regional, and state transportation agencies collaborate to provide seamless transportation operations services through all routes, across all modes, and at all times.

Within the broader transportations operations environment, operations managers collaborate with first responders and with public safety agencies to develop tools and strategies for enhanced operations safety and security. Through new and emerging technologies, transportation operations professionals remotely monitor and control traffic and transit to optimize flow and public safety.

Applications supporting day-to-day operations, scheduled maintenance, planned events, incident response, and management can improve capacity and safety through enhanced operations.

As an example, a growing focus on quick-clearance technologies and strategies addressing secondary crashes place the towing and clearance industry in the eye of incident management and clearance technologies. Towing services interfaced to surveillance and incident management communications become stronger partners in national incident management strategies.

Within these public agency operations environments, private partners, including technology developers, disabled vehicle servicing, towing and clearance services, as well as traveler information systems, play increasingly important roles in enhancing the safety and efficiency of transportation systems.

Transportation operators have emerged as strong partners in multi-disciplined and inter-jurisdictional planning and operations coalitions for incident prevention, preparedness, response, and management strategies.